- Level
- confirmed
- Worst impact
- Degraded
- Components
- Customer Support
- Down Index
- 21of 100
What to do
Check whether you use Coinbase Customer Support. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 4h 28m it lasted.
Anything that failed between 2026-09-16 09:58 UTC and 2026-09-16 14:26 UTC may need a replay.Subscribe to Coinbase's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=coinbase works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Coinbase 2
- investigating
Some users may experience latency or degraded performance when contacting Coinbase customer support due to a third-party service disruption. Our team is investigating this issue and will provide an update shortly. Your funds are safe.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-6ed8e65f79
Is Coinbase still down?
No, this incident was resolved 2026-09-16 14:26 UTC. For Coinbase's live state, see https://down.guide/coinbase.
How long did it last?
4h 28m, from 2026-09-16 09:58 UTC to 2026-09-16 14:26 UTC, by the times Coinbase posted.
What was affected?
Coinbase named Customer Support.
What caused it?
Coinbase hasn't published a root cause. If it does, it shows here.
Where does this come from?
Coinbase's official status page, https://status.coinbase.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.