# Degraded performance - EFT Buy & Deposit

- Provider: [Coinbase](https://down.guide/coinbase)
- Level: confirmed
- Impact: Degraded
- lasted 10d 15h
- started 2026-04-10 00:04 UTC
- EFT (Canada)
- ca
- id: DWN-783a64617f
- Official page: https://stspg.io/hhzqw165t3gr

## Updates from Coinbase
### 2026-04-10 00:04 UTC: investigating
We have temporarily disabled EFT deposits and buys for Simplii and CIBC bank accounts for Canadian users. EFT withdrawals remain available. Other payment methods including Interac and other banks are not affected. We are working to resolve this issue and will provide an update shortly. Your funds are safe.

### 2026-04-20 15:06 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-04-20 15:06 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-04-20 15:06 UTC: resolved
This incident has been resolved.

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