- Level
- confirmed
- Worst impact
- Degraded
- Components
- View Content, iOS App, Create and Edit, Android App, Comments, Authentication and User Management, Search, Administration, Notifications, Marketplace Apps, Purchasing & Licensing, Signup, Confluence Automations, Cloud to Cloud Migrations - Copy Product Data, Server to Cloud Migrations - Copy Product Data
- Regions
- au, jp, latam, us
- Down Index
- 43of 100
What to do
Check whether you use Confluence View Content, iOS App, Create and Edit, Android App and 11 more in au, jp, latam, us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 19h 23m it lasted.
Anything that failed between 2025-10-29 06:47 UTC and 2025-10-30 02:09 UTC may need a replay.Subscribe to Confluence's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=confluence works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Confluence 5
- investigating
We have reports of some users in Australia seeing degraded performance of Atlassian cloud. Our team is investigating this and we shall keep you informed in next 60 minutes or sooner.
provider
- investigating
Considering the complexity and intermittent nature of this issue. Atlassian team believes that further investigation of this issue is required and we will reach out to some of the impacted customers for specific information. Based on the above, we shall be able to provide further update in next 24 hours, if not sooner
provider
- investigating
Considering the complexity and intermittent nature of this issue. Atlassian team believes that further investigation of this issue is required and we will reach out to some of the impacted customers for specific information. Based on the above, we shall be able to provide further update in next 24 hours, if not sooner.
provider
- investigating
Working with our infrastructure provider, our team has been able to identify specific CDN hardware changes that were rolling out this week, and are expected to be correlated to the performance issues some customers have seen loading pages in Jira and Confluence in specific countries, including Australia, Japan, Germany, Spain, Brazil and the USA. Our provider has indicated that this rollout has now been halted indefinitely and the rollout reverted, to restore expected levels of service across all impacted countries. Our network error logging from browser data shows that this mitigation was successful, and we've now received multiple confirmations from previously impacted customers following this change that services have restored. We sincerely apologize for any inconvenience this has caused. If you are continuing to experience any issues please reach out to Atlassian Support.
provider
- resolved
Incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-4f3e284522
Is Confluence still down?
No, this incident was resolved 2025-10-30 02:09 UTC. For Confluence's live state, see https://down.guide/confluence.
How long did it last?
19h 23m, from 2025-10-29 06:47 UTC to 2025-10-30 02:09 UTC, by the times Confluence posted.
What was affected?
Confluence named View Content, iOS App, Create and Edit, Android App and 11 more in au, jp, latam, us.
What caused it?
Confluence hasn't published a root cause. If it does, it shows here.
Where does this come from?
Confluence's official status page, https://confluence.status.atlassian.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.