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Confluence

Interruption to Confluence in APSE region

Partial outage Lasted 2h 47m · started · Confluence's page

Level
confirmed
Worst impact
Partial outage
Components
View Content, Create and Edit

What to do

  • Check whether you use Confluence View Content, Create and Edit. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 47m it lasted.

    Anything that failed between 2025-10-24 06:31 UTC and 2025-10-24 09:18 UTC may need a replay.
  • Subscribe to Confluence's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=confluence works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Confluence 7

  1. investigating

    Multiple customers in APSE region are experience failure accessing Confluence application. We are currently investigating.

    provider

  2. investigating

    We have an active line of investigation. Will update with results within 30 minutes.

    provider

  3. investigating

    Addressed one potential cause of load in the affected region. Monitoring for results and continuing to pursue other leads.

    provider

  4. investigating

    We are seeing reduced error volumes now which indicate improvement in Confluence availability. Continuing to monitor and investigate/validate root causes.

    provider

  5. investigating

    We have addressed an issue causing increased database load and seeing recovery of user experience. Will continue to monitor before resolving issue.

    provider

  6. investigating

    We see a full recovery in Confluence application experience in the affected AP SouthEast region now.

    provider

  7. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-6615d4bacf

Is Confluence still down?

No, this incident was resolved 2025-10-24 09:18 UTC. For Confluence's live state, see https://down.guide/confluence.

How long did it last?

2h 47m, from 2025-10-24 06:31 UTC to 2025-10-24 09:18 UTC, by the times Confluence posted.

What was affected?

Confluence named View Content, Create and Edit.

What caused it?

Confluence hasn't published a root cause. If it does, it shows here.

Where does this come from?

Confluence's official status page, https://confluence.status.atlassian.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.