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Confluence

Some macros failing to load in the Confluence Cloud editor

Degraded Lasted 3h 16m · started · Confluence's page

Level
confirmed
Worst impact
Degraded
Components
View Content, iOS App, Create and Edit, Android App, Comments, Authentication and User Management, Search, Administration, Notifications, Marketplace Apps, Purchasing & Licensing, Signup, Confluence Automations, Cloud to Cloud Migrations - Copy Product Data, Server to Cloud Migrations - Copy Product Data
Down Index
40of 100

What to do

  • Check whether you use Confluence View Content, iOS App, Create and Edit, Android App and 11 more. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3h 16m it lasted.

    Anything that failed between 2026-05-26 10:40 UTC and 2026-05-26 13:55 UTC may need a replay.
  • Subscribe to Confluence's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=confluence works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Confluence 4

  1. investigating

    We are investigating an issue where some custom extensions may fail to load when editing Confluence Cloud pages. Affected users may see 'Error loading the extension!' messages or notice that certain macros are missing from the editor's extension selection menu. Viewing published pages is not affected. Our engineering team is actively investigating and working toward a resolution. We will provide an update within an hour or as more information becomes available.

    provider

  2. investigating

    We are investigating an issue where some custom extensions may fail to load when editing Confluence Cloud pages. Affected users may see 'Error loading the extension!' messages or notice that certain macros are missing from the editor's extension selection menu. Viewing published pages is not affected. Our engineering team is actively investigating and working toward a resolution. We will provide an update within an hour or as more information becomes available.

    provider

  3. investigating

    We are actively investigating an issue affecting the editing macros in Confluence Cloud editor. Our team is working to identify the root cause. We will provide an update within approximately one hour.

    provider

  4. resolved

    Between 08:30 UTC and 13:51 UTC on 26 May 2026, some users were unable to load or edit certain macros in the Confluence Cloud page editor. Our engineering team identified and resolved the underlying issue, and macro functionality has been fully restored.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-8c69a5f00d

Is Confluence still down?

No, this incident was resolved 2026-05-26 13:55 UTC. For Confluence's live state, see https://down.guide/confluence.

How long did it last?

3h 16m, from 2026-05-26 10:40 UTC to 2026-05-26 13:55 UTC, by the times Confluence posted.

What was affected?

Confluence named View Content, iOS App, Create and Edit, Android App and 11 more.

What caused it?

Confluence hasn't published a root cause. If it does, it shows here.

Where does this come from?

Confluence's official status page, https://confluence.status.atlassian.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.