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Confluence

Automation events delayed for some customers in the APAC region

Partial outage Lasted 43m · started · Confluence's page

Level
confirmed
Worst impact
Partial outage
Components
View Content, iOS App, Create and Edit, Android App, Comments, Authentication and User Management, Search, Administration, Notifications, Marketplace Apps, Purchasing & Licensing, Signup, Confluence Automations, Cloud to Cloud Migrations - Copy Product Data, Server to Cloud Migrations - Copy Product Data
Regions
apac

What to do

  • Check whether you use Confluence View Content, iOS App, Create and Edit, Android App and 11 more in apac. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 43m it lasted.

    Anything that failed between 2026-03-10 00:15 UTC and 2026-03-10 00:59 UTC may need a replay.
  • Subscribe to Confluence's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=confluence works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Confluence 4

  1. investigating

    We are aware of customers experiencing delays with their automations within Jira, Jira Service Management, Jira Work Management, Jira Product Discovery and Confluence. Our team is investigating with urgency and we will provide an update within one hour.

    provider

  2. identified

    Our team has now identified the cause of this issue relating to delayed automation events and has put a hotfix in place to help restore automation performance. We will continue to monitor performance as the backlog of issues is now being processed.

    provider

  3. monitoring

    The performance degradation of automations has been resolved, and services are now operating normally for all affected customers. We'll continue to monitor performance closely to confirm stability.

    provider

  4. resolved

    On 9 March UTC, Automation users in the APAC region may have experienced performance degradation within Jira, Jira Product Discovery, Jira Service Management, Jira Work Management, Confluence. The issue has now been resolved, and the service is operating normally for all affected customers.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-9c33abf362

Is Confluence still down?

No, this incident was resolved 2026-03-10 00:59 UTC. For Confluence's live state, see https://down.guide/confluence.

How long did it last?

43m, from 2026-03-10 00:15 UTC to 2026-03-10 00:59 UTC, by the times Confluence posted.

What was affected?

Confluence named View Content, iOS App, Create and Edit, Android App and 11 more in apac.

What caused it?

Confluence hasn't published a root cause. If it does, it shows here.

Where does this come from?

Confluence's official status page, https://confluence.status.atlassian.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.