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Confluence

Errors installing Connect on Forge Apps in Confluence

Major outage Lasted 3h 29m · started · Confluence's page

Level
confirmed
Worst impact
Major outage
Components
View Content, iOS App, Create and Edit, Android App, Comments, Authentication and User Management, Search, Administration, Notifications, Marketplace Apps, Purchasing & Licensing, Signup, Confluence Automations, Cloud to Cloud Migrations - Copy Product Data, Server to Cloud Migrations - Copy Product Data
Down Index
62of 100

What to do

  • Check whether you use Confluence View Content, iOS App, Create and Edit, Android App and 11 more. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3h 29m it lasted.

    Anything that failed between 2025-12-11 01:08 UTC and 2025-12-11 04:37 UTC may need a replay.
  • Subscribe to Confluence's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=confluence works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Confluence 3

  1. investigating

    We are aware that customers are currently experiencing installation failures when attempting to install Connect on Forge apps into Confluence. Our team is investigating with urgency and we will provide an update within the hour.

    provider

  2. identified

    Our team has identified a root cause for this issue, and have now commenced a rollback of the problematic change and verifying that this is resolved. There should not be any impact to currently installed apps as a result of this incident. However, we are aware that cloud migrations including Confluence Apps may also currently be blocked by this issue. We currently expect the rollback and validation of the fix to be completed within 3 hours. We will update further at that time with the latest status.

    provider

  3. resolved

    The rollback required to resolve this issue is now completed, and we have verified across the impacted products that App installation behaviour is now working as expected. We apologize for any inconvenience this may have caused.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-a220bfa93f

Is Confluence still down?

No, this incident was resolved 2025-12-11 04:37 UTC. For Confluence's live state, see https://down.guide/confluence.

How long did it last?

3h 29m, from 2025-12-11 01:08 UTC to 2025-12-11 04:37 UTC, by the times Confluence posted.

What was affected?

Confluence named View Content, iOS App, Create and Edit, Android App and 11 more.

What caused it?

Confluence hasn't published a root cause. If it does, it shows here.

Where does this come from?

Confluence's official status page, https://confluence.status.atlassian.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.