# Administration is unreachable

- Provider: [Confluence](https://down.guide/confluence)
- Level: confirmed
- Impact: Major outage
- lasted 1h 3m
- started 2025-05-27 06:53 UTC
- Administration
- id: DWN-a384b0f4b2
- Official page: https://stspg.io/43z729yx7fvg

## Updates from Confluence
### 2025-05-27 06:53 UTC: investigating
We are aware of an issue where users are receiving a 403 error when attempting to reach Administration. Our team is looking into this issue with urgency and will provide an update as soon as possible.

### 2025-05-27 07:33 UTC: monitoring
The issues causing access problems to Administration have been resolved, and services are now functioning normally for all affected customers. We will monitor it closely for the next 30 minutes to ensure stability.

### 2025-05-27 07:56 UTC: resolved
The issue with the Administration accessibility has now been resolved, and the service is operating normally for all affected customers.

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