# Static macro rendering is failing in Confluence Cloud

- Provider: [Confluence](https://down.guide/confluence)
- Level: confirmed
- Impact: Partial outage
- lasted 12h 43m
- started 2026-03-12 11:42 UTC
- View Content, iOS App, Create and Edit +12
- id: DWN-a4f6f96f9f
- Official page: https://stspg.io/ylgpnwlnv9bb

## Updates from Confluence
### 2026-03-12 11:42 UTC: investigating
Confluence Cloud users may experience errors when accessing certain Marketplace macros. Affected customers are seeing the message Error rendering macro 'static-macro': Page loading failed.
Our team is actively investigating this issue. We will provide another update within 2 hours, or sooner.

### 2026-03-12 13:38 UTC: investigating
Confluence Cloud users may experience errors when accessing certain Marketplace macros. Affected customers are seeing the message Error rendering macro 'static-macro': Page loading failed.
Our team is actively investigating this issue. We will provide another update within 2 hours, or sooner.

### 2026-03-12 13:38 UTC: identified
Our team has identified the cause of this issue, and a fix is currently being deployed. We are monitoring the deployment, and we will provide another update within 2 hours, or sooner if needed.

### 2026-03-13 00:26 UTC: resolved
On March 12, 2026, affected Confluence Cloud users may have experienced some service disruption. The issue has now been resolved, and the service is operating normally for all affected customers.

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