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Confluence

Issues with authentication across multiple services

Degraded Lasted 1h 9m · started · Confluence's page

Level
confirmed
Worst impact
Degraded
Components
View Content, iOS App, Create and Edit, Android App, Comments, Authentication and User Management, Search, Administration, Notifications, Marketplace Apps, Purchasing & Licensing, Signup, Confluence Automations, Cloud to Cloud Migrations - Copy Product Data, Server to Cloud Migrations - Copy Product Data
Down Index
38of 100

What to do

  • Check whether you use Confluence View Content, iOS App, Create and Edit, Android App and 11 more. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 9m it lasted.

    Anything that failed between 2025-05-26 05:19 UTC and 2025-05-26 06:27 UTC may need a replay.
  • Subscribe to Confluence's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=confluence works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Confluence 3

  1. investigating

    We are aware of issues relating to authentication resulting in 503 gateway error messages. Our team is investigating with urgency and will provide an update when available.

    provider

  2. monitoring

    A fix for the issue causing authentication errors across multiple apps has been rolled out. We will provide further update when can confirm the issue has been fully resolved.

    provider

  3. resolved

    Monitoring has indicated that users are no longer receiving the error messages caused by this issue and it should now be fully resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-e9e038ab56

Is Confluence still down?

No, this incident was resolved 2025-05-26 06:27 UTC. For Confluence's live state, see https://down.guide/confluence.

How long did it last?

1h 9m, from 2025-05-26 05:19 UTC to 2025-05-26 06:27 UTC, by the times Confluence posted.

What was affected?

Confluence named View Content, iOS App, Create and Edit, Android App and 11 more.

What caused it?

Confluence hasn't published a root cause. If it does, it shows here.

Where does this come from?

Confluence's official status page, https://confluence.status.atlassian.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.