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Confluence

Confluence presenting users with lost connection errors when attempting to edit content

Partial outage Lasted 40m · started · Confluence's page

Level
confirmed
Worst impact
Partial outage
Components
View Content, iOS App, Create and Edit, Android App, Comments, Authentication and User Management, Search, Administration, Notifications, Marketplace Apps, Purchasing & Licensing, Signup, Confluence Automations, Cloud to Cloud Migrations - Copy Product Data, Server to Cloud Migrations - Copy Product Data
Down Index
46of 100

What to do

  • Check whether you use Confluence View Content, iOS App, Create and Edit, Android App and 11 more. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 40m it lasted.

    Anything that failed between 2025-11-18 02:55 UTC and 2025-11-18 03:35 UTC may need a replay.
  • Subscribe to Confluence's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=confluence works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Confluence 3

  1. investigating

    We are aware of some customers being impacted by an error in Confluence while attempting to edit content stating 'We've lost our connection to you. Your changes will be saved when we reconnect. Trying to reconnect...'. Our team is investigating with urgency and will provide another update within an hour.

    provider

  2. monitoring

    Our team has reverted a recent change that is suspected to have caused these errors, and have seen instances of these error messages to decrease. We are continuing to monitor and will update when this issue is confirmed to be resolved.

    provider

  3. resolved

    Our team has been able to confirm that customers should no longer be experiencing the error while attempting to edit using Confluence. We apologize for any inconvenience this may have caused. This issue is now resolved.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-ff65cc7241

Is Confluence still down?

No, this incident was resolved 2025-11-18 03:35 UTC. For Confluence's live state, see https://down.guide/confluence.

How long did it last?

40m, from 2025-11-18 02:55 UTC to 2025-11-18 03:35 UTC, by the times Confluence posted.

What was affected?

Confluence named View Content, iOS App, Create and Edit, Android App and 11 more.

What caused it?

Confluence hasn't published a root cause. If it does, it shows here.

Where does this come from?

Confluence's official status page, https://confluence.status.atlassian.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.