# Experiencing high error rate in AZURE in West Europe region

- Provider: [Confluent Cloud](https://down.guide/confluent)
- Level: confirmed
- Impact: Partial outage
- lasted 10h 33m
- started 2026-10-09 23:03 UTC
- Confluent Cloud
- eu
- id: DWN-1097e896b1
- Official page: https://stspg.io/hnth2zjystz5

## Updates from Confluent Cloud
### 2026-10-09 13:34 UTC: investigating
Users in West Europe region of Azure could face elevated error rates and experience degraded performance.
We are currently investigating the issue and attempting to mitigate or provide a work-around.

### 2026-10-09 16:46 UTC: identified
Azure has identified the issue and recovery actions are underway

### 2026-10-09 19:10 UTC: identified
Confluent is continuing to work with Azure on recovery for a small number of affected clusters. Azure has not provided Confluent with a specific ETA for resolution. Our next update will be posted by 20:00 UTC, or sooner, as updates are available.

### 2026-10-09 20:02 UTC: identified
Confluent is continuing to work with Azure on recovery for a small number of affected clusters. Azure has not provided Confluent with a specific ETA for resolution. Our next update will be posted by 21:00 UTC, or sooner, as updates are available.

### 2026-10-09 21:07 UTC: identified
Confluent is continuing to work with Azure on recovery for a small number of affected clusters. Azure has not provided Confluent with a specific ETA for resolution. Our next update will be posted by 22:00 UTC, or sooner, as updates are available.

### 2026-10-09 22:04 UTC: identified
Confluent is continuing to work with Azure on recovery for a small number of affected clusters. Azure has not provided Confluent with a specific ETA for resolution. Our next update will be posted by 23:00 UTC, or sooner, as updates are available.

### 2026-10-09 23:03 UTC: identified
Confluent is continuing to work with Azure on recovery for a small number of affected clusters. Azure has not provided Confluent with a specific ETA for resolution. Our next update will be posted by 00:00 UTC, or sooner, as updates are available.

### 2026-10-10 00:12 UTC: identified
Confluent is continuing to work with Azure on recovery for a small number of affected clusters. Azure has not provided Confluent with a specific ETA for resolution. Our next update will be posted by 01:00 UTC, or sooner, as updates are available.

### 2026-10-10 02:12 UTC: identified
Confluent is continuing to work with Azure on recovery for a small number of affected clusters. Azure has not provided Confluent with a specific ETA for resolution. Our next update will be posted by 03:00 UTC, or sooner, as updates are available.

### 2026-10-10 04:15 UTC: identified
Confluent continues to work closely with Azure, and we are seeing recovery across a number of affected clusters. Azure has not yet provided a specific ETA for full resolution. We will continue to provide updates as more information becomes available.

### 2026-10-10 08:47 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-10-10 09:36 UTC: resolved
This incident has been resolved.

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