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Confluent Cloud

Elevated error rates and latency on produce and consume operations on AWS us-east-1 AZ4

Partial outage Lasted 27d 15h · started · Confluent Cloud's page

Level
confirmed
Worst impact
Partial outage
Components
Confluent Cloud
Regions
us, us-east-1
Down Index
53of 100

What to do

  • Check whether you use Confluent Cloud Confluent Cloud in us, us-east-1. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 27d 15h it lasted.

    Anything that failed between 2026-05-08 01:14 UTC and 2026-06-04 16:47 UTC may need a replay.
  • Subscribe to Confluent Cloud's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=confluent works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Confluent Cloud 5

  1. investigating

    We are investigating data plane impact (produce/consume) resulting from elevated error rates and latencies from AWS us-east-1 resources in AZ4. EC2 instances hosted on this availability zone are impaired by loss of power during an ongoing thermal event.

    provider

  2. monitoring

    We are monitoring the health of impacted brokers in the affected availability zone. More details about the thermal event on the AWS status page: https://health.aws.amazon.com/health/status

    provider

  3. monitoring

    AWS has resolved the underlying infrastructure issue in us-east-1 (use1-az4). The majority of Confluent Cloud services have recovered and are operating normally. We are continuing to monitor for any lingering effects and verifying full service restoration.

    provider

  4. monitoring

    AWS has reported the underlying infrastructure issue in us-east-1 (use1-az4) as resolved. However, some Confluent Cloud customers in the affected availability zone continue to experience connectivity issues. Confluent is actively investigating and working to restore full connectivity for impacted customers.

    provider

  5. resolved

    The incident has been resolved and us-east-1 (use1-az4) is fully operational.

    provider

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Corrections

None so far.

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Questions about DWN-d262dfc85e

Is Confluent Cloud still down?

No, this incident was resolved 2026-06-04 16:47 UTC. For Confluent Cloud's live state, see https://down.guide/confluent.

How long did it last?

27d 15h, from 2026-05-08 01:14 UTC to 2026-06-04 16:47 UTC, by the times Confluent Cloud posted.

What was affected?

Confluent Cloud named Confluent Cloud in us, us-east-1.

What caused it?

Confluent Cloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

Confluent Cloud's official status page, https://status.confluent.cloud, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.