# Optimization Agent shows elevated error rate

- Provider: [Contentful](https://down.guide/contentful)
- Level: confirmed
- Impact: Partial outage
- lasted 12m
- started 2026-11-02 15:18 UTC
- id: DWN-79a06c918b
- Official page: https://stspg.io/zwrkr4q4kbvk

## Root cause
> Our monitoring systems have detected an outage of \[COMPONENT\] we're investigating the nature and the cause of the outage and we'll update this incident as we have more details

[Postmortem](https://stspg.io/zwrkr4q4kbvk)

## Updates from Contentful
### 2026-11-02 15:18 UTC: investigating
Our monitoring systems have detected an outage of \[COMPONENT\] we're investigating the nature and the cause of the outage and we'll update this incident as we have more details

### 2026-11-02 15:31 UTC: resolved
A recent change led to a degraded Optimization Agent experience, this is now resolved and everything is running normally again.

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