# Customers unable to access Organisation settings

- Provider: [Contentful](https://down.guide/contentful)
- Level: confirmed
- Impact: Degraded
- lasted 6m
- started 2026-03-31 14:58 UTC
- Web App
- id: DWN-9606727906
- Official page: https://stspg.io/lm0v9q25kqf9

## Updates from Contentful
### 2026-03-31 14:58 UTC: monitoring
We have identified an issue where customers see an error when trying to access organisation settings in the Contentful WebApp. We have already applied a fix and are verifying the results.

### 2026-03-31 15:03 UTC: resolved
We have validated that the fix resolved the issue and customers are no longer seeing errors when accessing the org settings page in the Contentful WebApp.

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