# Stale entries on Content Delivery API

- Provider: [Contentful](https://down.guide/contentful)
- Level: confirmed
- Impact: Degraded
- lasted 5h 40m
- started 2026-09-03 07:45 UTC
- Content Delivery API
- eu
- id: DWN-9ae6c3daa8
- Official page: https://stspg.io/3bbglxgsv4g6

## Updates from Contentful
### 2026-09-03 07:45 UTC: investigating
Some customers in the EU data residency region are receiving stale entries from Content Delivery API. We are investigating.

### 2026-09-03 09:23 UTC: investigating
We are continuing to investigate this issue impacting a subset of customers in the EU.

### 2026-09-03 13:25 UTC: resolved
We identified the source of the issue which caused some items which were purged to get stuck in cache. We have complete a full cache purge in the EU and the issue is now resolved.

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