# Cache not invalidating

- Provider: [Contentful](https://down.guide/contentful)
- Level: confirmed
- Impact: Degraded
- lasted 6h 16m
- started 2026-02-06 11:03 UTC
- Content Management API, Content Delivery API, GraphQL Content API
- id: DWN-a8888a653a
- Official page: https://stspg.io/sbbghppp3sb4

## Updates from Contentful
### 2026-02-06 11:03 UTC: investigating
We are investigating an issue where cache purges are not being processed (which may result in customers seeing stale data).

### 2026-02-06 11:35 UTC: identified
We have identified the cause of the issue and are working on a fix

### 2026-02-06 14:09 UTC: identified
We are still working to mitigate the issue and expect to have a fix in place within the next 30 minutes

### 2026-02-06 14:25 UTC: monitoring
We have deployed a fix which has resolved the issue. We will continue to monitor.

### 2026-02-06 16:46 UTC: monitoring
We think the impact from the issue is over.

### 2026-02-06 17:19 UTC: resolved
The issue is now resolved.

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