# Increased latency and error rates for Snapshots

- Provider: [Contentful](https://down.guide/contentful)
- Level: confirmed
- Impact: Degraded
- lasted 3h 6m
- started 2026-08-10 11:08 UTC
- Content Management API, Content Management API
- id: DWN-b4db4f6e52
- Official page: https://stspg.io/htgql6108g1c

## Updates from Contentful
### 2026-08-10 11:08 UTC: identified
Some customers are experiencing increased latency and errors when working with Snapshots. We are working on a resolution.

### 2026-08-10 12:27 UTC: identified
Snapshot creation remains impacted. We continue to work on resolving the issue.

### 2026-08-10 13:55 UTC: monitoring
We've addressed the issue and are monitoring the situation.

### 2026-08-10 14:14 UTC: resolved
This incident has been resolved.

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