Skip to main content
Contentful

Issues with advanced caching on Content Delivery API

Partial outage Lasted 1d · started · Contentful's page

Level
confirmed
Worst impact
Partial outage
Components
Content Delivery API, Content Delivery API
Down Index
34of 100

What to do

  • Check whether you use Contentful Content Delivery API, Content Delivery API. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1d it lasted.

    Anything that failed between 2026-10-01 09:27 UTC and 2026-10-02 09:43 UTC may need a replay.
  • Subscribe to Contentful's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=contentful works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Contentful 4

  1. identified

    We are investigating issues with advanced caching (specifically Stale While Revalidate (SWR)). We have identified the issue and are working towards a resolution.

    provider

  2. identified

    The issue has been resolved for most customers. We continue to work on a resolution for everyone.

    provider

  3. monitoring

    The fix we implemented has resolved the issue for the remaining customers. We continue to monitor the situation.

    provider

  4. resolved

    This issue has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-d047bf4000

Is Contentful still down?

No, this incident was resolved 2026-10-02 09:43 UTC. For Contentful's live state, see https://down.guide/contentful.

How long did it last?

1d, from 2026-10-01 09:27 UTC to 2026-10-02 09:43 UTC, by the times Contentful posted.

What was affected?

Contentful named Content Delivery API, Content Delivery API.

What caused it?

Contentful hasn't published a root cause. If it does, it shows here.

Where does this come from?

Contentful's official status page, https://www.contentfulstatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.