# Customer's content not surfacing in the Contentful web app

- Provider: [Contentful](https://down.guide/contentful)
- Level: confirmed
- Impact: Partial outage
- lasted 1h 2m
- started 2026-04-13 13:02 UTC
- Web App, Web App
- id: DWN-e67ae01cd6
- Official page: https://stspg.io/jl5g5b2r4ftf

## Updates from Contentful
### 2026-04-13 13:02 UTC: investigating
Some customers are reporting spaces not being shown in the Contentful web app. We are investigating.

### 2026-04-13 13:33 UTC: monitoring
Customers are reporting spaces are accessible in the web app again. We are monitoring the situation.

### 2026-04-13 14:03 UTC: resolved
The issue has been resolved.

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