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down.guideby Sazabi
Kit
DWN-5cf51ba664KitResolved

Elevated Timeouts

Degraded Lasted 0m · started · Kit's page

Level
confirmed
Worst impact
Degraded
Down Index
8of 100

What to do

  • Check whether your product depends on Kit. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

  • Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

    Anything that failed between 2026-05-20 08:26 UTC and 2016-08-26 18:44 UTC may need a replay.

  • Subscribe to Kit's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=convertkit works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Kit 3

  1. investigating

    We are currently experiencing an elevated number of request timeouts. We are investigating the issue and will update the status as soon as we have more information.

    provider

  2. monitoring

    Application performance is returning to normal. We are looking into the root cause of this issue, and will update with a postmortem once we know more.

    provider

  3. resolved

    We have identified some major components that have been contributing to these downtime events, and we're going to be working to get them resolved as soon as we can. In this instance, we had multiple data-intensive things happening simultaneously. As they piled up, they started to get in eachother's way and create a situation where many requests took much longer than normal to complete. In order to combat this, we temporarily pulled back how much background processing was happening—things like broadcast sending speed and sequence delivery were intentionally slowed to a halt to allow the system to recover. We were able to collect a lot of data during this downtime event, and will be using it to further improve performance to prevent these issues from recurring. If you have any questions, please contact help@convertkit.com and we'll be happy to answer them. David Director of Engineering

    provider

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Corrections

None so far.

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Questions about DWN-5cf51ba664

Is Kit still down?

No, this incident was resolved 2016-08-26 18:44 UTC. For Kit's live state, see https://down.guide/convertkit.

How long did it last?

0m, from 2026-05-20 08:26 UTC to 2016-08-26 18:44 UTC, by the times Kit posted.

What caused it?

Kit hasn't published a root cause. If it does, it shows here.

Where does this come from?

Kit's official status page, https://status.kit.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.

Sources

Feed