# Automatic backups are not running

- Provider: [Convex](https://down.guide/convex)
- Level: confirmed
- Impact: Degraded
- lasted 1h 19m
- started 2026-06-18 21:44 UTC
- Free & Starter, Professional, Business
- id: DWN-05e91fadda
- Official page: https://stspg.io/cspwthxjdqcb

## Updates from Convex
### 2026-06-18 21:44 UTC: identified
We identified an issue that prevents automatic cloud backups from running. Our engineers are working on a fix. In the meantime, it is possible to manually start backups from the dashboard “Backup & Restore” page.

### 2026-06-18 22:52 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-06-18 23:03 UTC: resolved
This incident has been resolved.

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