# Usage info on Convex dashboard is unavailable

- Provider: [Convex](https://down.guide/convex)
- Level: confirmed
- Impact: Partial outage
- lasted 7h 12m
- started 2025-10-20 14:48 UTC
- id: DWN-0cabcc9002
- Official page: https://stspg.io/bm3zx6548rsr

## Updates from Convex
### 2025-10-20 14:48 UTC: investigating
Usage information can't be queried at the moment; we believe this is caused by a new round of AWS issues.

### 2025-10-20 19:20 UTC: identified
The issue has been identified and a fix is being implemented.

### 2025-10-20 22:00 UTC: resolved
This incident has been resolved.

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