# Dashboard logins degraded

- Provider: [Convex](https://down.guide/convex)
- Level: confirmed
- Impact: Degraded
- lasted 1h 7m
- started 2026-09-18 23:01 UTC
- id: DWN-163f11b560
- Official page: https://stspg.io/pm2pwwgwchgn

## Updates from Convex
### 2026-09-18 23:01 UTC: identified
We're experiencing elevated error rates for dashboard logins due to an issue with a 3rd party provider. We'll provide updates here as the situation unfolds.
Live deployments are not affected.

### 2026-09-18 23:09 UTC: monitoring
Error rates have reduced and appear to be stable, we are monitoring the situation

### 2026-09-19 00:07 UTC: resolved
This incident has been resolved.

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