# Custom domain creation encountering errors

- Provider: [Convex](https://down.guide/convex)
- Level: confirmed
- Impact: Degraded
- lasted 1h 7m
- started 2026-05-26 17:48 UTC
- Professional, Business
- id: DWN-19b4e797d4
- Official page: https://stspg.io/sznc8f4qv0xy

## Updates from Convex
### 2026-05-26 17:48 UTC: identified
We’ve identified an issue causing newly configured custom domains to remain in the pending verification state. Existing custom domains continue to function normally.
We’re working with our upstream provider to resolve the issue and will provide updates as we have more information.

### 2026-05-26 18:55 UTC: resolved
This incident has been resolved.

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