# elevated latency for a small subset of convex deployments

- Provider: [Convex](https://down.guide/convex)
- Level: confirmed
- Impact: Degraded
- lasted 3h 20m
- started 2026-03-25 16:27 UTC
- us
- id: DWN-7c52032bbb
- Official page: https://stspg.io/jqvcbh34vqwq

## Updates from Convex
### 2026-03-25 16:27 UTC: investigating
We're investigating elevated latency for functions on a subset of Convex deployments

### 2026-03-25 17:54 UTC: identified
A small subset of free instances are experiencing availability issues while we restore service.

### 2026-03-25 19:46 UTC: resolved
This incident has been resolved.

### 2026-03-25 19:47 UTC: postmortem
We had elevated latencies on a single database that required us to temporarily shed load while resizing and reparenting the db. This lead to a period of elevated latencies for all instances on that database followed by downtime for a smaller subset of instances while we performed the maintenance operation. This issue should not occur under normal circumstances and was due an underlying database problem that required manual intervention to resolve. We apologize for the impact to those impacted!

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