# Account verification/team invite emails not working

- Provider: [Convex](https://down.guide/convex)
- Level: confirmed
- Impact: Partial outage
- lasted 1h 53m
- started 2026-08-16 23:33 UTC
- Free & Starter, Professional, Business
- id: DWN-83eb057861
- Official page: https://stspg.io/g465cr9zt0cx

## Updates from Convex
### 2026-08-16 23:33 UTC: identified
We identified an ongoing issue that prevents emails sent from the Convex dashboard (e.g. team invitations and new account verification emails) from being sent. We are currently working on a fix.

### 2026-08-17 00:50 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-08-17 01:26 UTC: resolved
This incident has been resolved.

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