# Errors affecting some instances

- Provider: [Convex](https://down.guide/convex)
- Level: confirmed
- Impact: Partial outage
- lasted 4h 19m
- started 2025-10-25 13:15 UTC
- Free & Starter
- id: DWN-8ebd8d176b
- Official page: https://stspg.io/hfs1d63vnxf1

## Updates from Convex
### 2025-10-25 13:15 UTC: investigating
We are currently investigating this issue.

### 2025-10-25 14:10 UTC: investigating
Identified an issue. Remediating. Pro customers have been remediated fully. Continuing to monitor

### 2025-10-25 17:34 UTC: resolved
This incident has been resolved.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).