# AI gateway unavailable

- Provider: [Convex](https://down.guide/convex)
- Level: confirmed
- Impact: Major outage
- lasted 1h 4m
- started 2026-09-28 21:09 UTC
- AI Gateway
- id: DWN-a2804b101d
- Official page: https://stspg.io/69tvx0v68mbg

## Updates from Convex
### 2026-09-28 21:09 UTC: investigating
We are currently investigating an issue that makes the AI gateway refuse requests.

### 2026-09-28 21:49 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-09-28 22:13 UTC: resolved
An issue with an upstream provider caused requests to the AI Gateway to be rejected. The issue has been resolved and service has been restored. We apologize for the disruption.

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