# elevated latency/errors for a subset of customers

- Provider: [Convex](https://down.guide/convex)
- Level: confirmed
- Impact: Degraded
- lasted 47m
- started 2025-10-31 14:25 UTC
- Free & Starter
- id: DWN-eb8aadc561
- Official page: https://stspg.io/nvrtt0kvxn8v

## Updates from Convex
### 2025-10-31 14:25 UTC: identified
An issue is identified affecting a subset of deployments.

### 2025-10-31 14:51 UTC: identified
Brought back pro deployments. Continuing to work on free

### 2025-10-31 15:12 UTC: resolved
This incident has been resolved.

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