# Cases creation delay US1

- Provider: [Coralogix](https://down.guide/coralogix)
- Level: confirmed
- Impact: Degraded
- lasted 1h 16m
- started 2026-05-07 21:47 UTC
- us
- id: DWN-67b172634a
- Official page: https://stspg.io/kkfsdd9xdn1g

## Updates from Coralogix
### 2026-05-07 21:47 UTC: investigating
Our team is investigating a delay in case creation in the us1 region (team.coralogix.us). For assistance or more questions, please contact us via chat or email support@coralogix.com.

### 2026-05-07 22:04 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-05-07 22:45 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-05-07 23:03 UTC: resolved
This incident has been resolved.

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