# Error when using Email Group Webhook in EU1, EU2, US2 and AP1

- Provider: [Coralogix](https://down.guide/coralogix)
- Level: confirmed
- Impact: Degraded
- lasted 32m
- started 2026-04-27 16:28 UTC
- Alerts - Notifications, Alerts - Notifications, Alerts - Notifications +5
- id: DWN-9314446152
- Official page: https://stspg.io/d42nl5w24qvg

## Updates from Coralogix
### 2026-04-27 16:28 UTC: investigating
We are currently investigating an issue causing errors when using the Email Group Webhook for alert notifications in EU1, EU2, US2 and AP1 regions.
Our engineering teams are actively investigating this issue with the highest priority. We will provide further updates as soon as more information becomes available.
We apologize for the inconvenience and appreciate your patience.

### 2026-04-27 16:37 UTC: identified
This issue has been identified to affect email sends from Coralogix, which may affect emailed reports, password reset and invitation emails. Our engineering teams are continuing to investigate this issue. We will provide further updates as soon as more information becomes available.
If you have any other questions you can reach out to our support via chat or send an email at support@coralogix.com.

### 2026-04-27 16:54 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-04-27 16:59 UTC: resolved
This incident has been resolved.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).