# Olly AI is unavailable in EU1 region

- Provider: [Coralogix](https://down.guide/coralogix)
- Level: confirmed
- Impact: Operational
- lasted 21m
- started 2026-08-09 15:03 UTC
- id: DWN-a7b705f7f5
- Official page: https://stspg.io/z3smtsry9g00

## Updates from Coralogix
### 2026-08-09 15:03 UTC: investigating
We are aware that some customers in the EU1 region may be unable to use the Olly AI observability agent and are receiving errors when attempting to interact with it. Features related to it such as the Query Assistant are also impacted.
Our team is actively investigating the issue. If you have any questions, reach out via chat or email at support@coralogix.com.

### 2026-08-09 15:12 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-08-09 15:24 UTC: resolved
This incident has been resolved.

From the builder: does your app depend on Coralogix? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=coralogix) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Coralogix.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=DWN-a7b705f7f5), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.