# RUM data is unavailable for specific users

- Provider: [Coralogix](https://down.guide/coralogix)
- Level: confirmed
- Impact: Partial outage
- lasted 38m
- started 2026-08-06 09:37 UTC
- Collection - RUM, Collection - RUM, Collection - RUM +15
- id: DWN-ac3929e863
- Official page: https://stspg.io/4hxvq38bkzqn

## Updates from Coralogix
### 2026-08-06 09:37 UTC: investigating
We are currently investigating an issue affecting Real User Monitoring (RUM).
Some customers may be unable to view RUM data or access RUM-related features. 
Our team is actively working to restore full functionality. If you have any questions, reach out via chat or email at support@coralogix.com.

### 2026-08-06 09:46 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-08-06 09:59 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-08-06 10:15 UTC: resolved
This incident has been resolved.

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