# US2 - degraded performance for metrics ingestion

- Provider: [Coralogix](https://down.guide/coralogix)
- Level: confirmed
- Impact: Operational
- lasted 1h 21m
- started 2026-08-21 17:09 UTC
- Collection - Metrics, Processing - Metrics, Ingestion - Metrics
- id: DWN-cecf5392d9
- Official page: https://stspg.io/tj8r12rq228s

## Updates from Coralogix
### 2026-08-21 16:40 UTC: investigating
We are seeing elevated latency and error rates related to metrics ingestion.

### 2026-08-21 16:41 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-08-21 16:46 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-08-21 16:56 UTC: identified
Unfortunately error rates remain elevated, we are continuing to investigate and will update soonest.

### 2026-08-21 17:09 UTC: identified
Our engineering team have identified possible root causes and are working on mitigating the problem with specific remediation actions. We will continue to update as soon as new information is available.

### 2026-08-21 17:37 UTC: monitoring
We have executed several remediation actions and should be seeing improvements now and are continuing to monitor the situation.

### 2026-08-21 17:49 UTC: monitoring
We are observing infrastructure dashboards showing nominal outputs at this time but are continuing to monitor the results. Will update soon.

### 2026-08-21 18:14 UTC: monitoring
Our team can confirm at this juncture that all signals are green and are continuing to monitor the situation for developments.

### 2026-08-21 18:29 UTC: resolved
This incident has been resolved.

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