Capella Operations Impacted by AWS Outage

What to do

• Check whether you use Couchbase Capella Couchbase Capella Operational, Couchbase Capella App Services, Couchbase Capella Analytics, Couchbase Capella UI and 1 more in us, us-east-1. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

  Anything that failed between 2025-10-20 12:02 UTC and 2025-10-20 12:02 UTC may need a replay.

• Subscribe to Couchbase Capella's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=couchbase works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Couchbase Capella 1

1. resolvedOct 20, 2025, 12:02 PM UTC

   Type: Incident Affected Components: Couchbase Capella Operational, Couchbase Capella App Services, Couchbase Capella Analytics, Couchbase Capella UI, Couchbase Capella Management API Oct 20, 21:30:44 GMT+0 - Resolved - All services are operational. Oct 20, 20:12:05 GMT+0 - Monitoring - AWS service recovery continues to improve across all services. Throttling for new EC2 instance launches in the US-EAST-1 region is being reduced, and Capella operations are steadily returning to normal. Oct 20, 19:04:35 GMT+0 - Monitoring - AWS reports continued progress in resolving EC2 instance launch failures, with increased instance launches and improved network connectivity in the US-EAST-1 region. Capella operations are showing signs of recovery, and we continue to monitor closely. Oct 20, 16:57:57 GMT+0 - Monitoring - AWS continues to apply additional mitigations to address throttling of new EC2 instance launches. Some Capella operations may still experience intermittent delays. We are closely monitoring the situation and will provide updates as AWS shares further progress. Oct 20, 14:16:42 GMT+0 - Monitoring - AWS is continuing to address remaining issues with EC2 instance launches in the US-EAST-1 region. Due to this, some Capella operations such as Turn On and Backups might still be impacted. We are closely monitoring the situation and will provide updates as soon as more information is available. Oct 20, 12:02:57 GMT+0 - Monitoring - We are aware of an outage that impacted a large number of AWS services in the us-east-1 region, including several for which Couchbase Capella’s management infrastructure had dependencies. This outage primarily impacted between 7 AM and 11 AM UTC on October 20th. More information on the scope of this outage can be seen on the relevant AWS status page (https://health.aws.amazon.com/health/status). No direct impact to Capella Operational clusters, App Services, or other Couchbase Capella resources that were in a healthy state prior to the outage has been identified. Scheduled activity, primarily backups and cluster hibernation, as well as Capella UI and Management API functionality, during the outage period were seen to be impacted. We are actively reviewing and working on mitigating any remaining impact and will notify affected users accordingly. It is recommended to open a support ticket for any specific questions or to highlight any unexpected behavior observed.

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Corrections

None so far.

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