# Timeouts impacting Courier Inbox and access to log data

- Provider: [Courier](https://down.guide/courier)
- Level: confirmed
- Impact: Degraded
- lasted 1h 3m
- started 2022-09-27 15:06 UTC
- Web Application, API
- id: DWN-026df19d98
- Official page: https://stspg.io/qwjmrxmnpd2g

## Updates from Courier
### 2022-09-27 15:06 UTC: investigating
We are currently investigating an issue that is affecting Courier Inbox as well as the ability to access log data. Sends are not impacted.

### 2022-09-27 15:33 UTC: identified
We have identified the cause of the issue and are working towards resolution.

### 2022-09-27 15:57 UTC: monitoring
A fix has been deployed to Courier's production systems and services are returning to a healthy state. The engineering team will continue to monitor.

### 2022-09-27 16:09 UTC: resolved
Systems have returned to normal

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