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Courier

EU Region – Notifications Stuck in “Queued” State

Degraded Lasted 6h 34m · started · Courier's page

Level
confirmed
Worst impact
Degraded
Regions
eu

What to do

  • Check whether you use Courier in eu. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 6h 34m it lasted.

    Anything that failed between 2025-05-16 14:28 UTC and 2025-05-16 21:02 UTC may need a replay.
  • Subscribe to Courier's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=courier works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Courier 3

  1. investigating

    We are currently investigating an issue where EU workspace notifications appear to remain in the “queued” state.

    provider

  2. identified

    The issue has been identified and a fix is being implemented.

    provider

  3. resolved

    The issue has been resolved. The root cause was purely a logging issue, notifications were still sent but showing up in logs as queued. All logs have been rehydrated

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-0a344ac403

Is Courier still down?

No, this incident was resolved 2025-05-16 21:02 UTC. For Courier's live state, see https://down.guide/courier.

How long did it last?

6h 34m, from 2025-05-16 14:28 UTC to 2025-05-16 21:02 UTC, by the times Courier posted.

What was affected?

Courier named in eu.

What caused it?

Courier hasn't published a root cause. If it does, it shows here.

Where does this come from?

Courier's official status page, https://status.courier.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.