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Courier

Outbound notifications are not being sent

Degraded Lasted 4h 28m · started · Courier's page

Level
confirmed
Worst impact
Degraded
Down Index
21of 100

What to do

  • Check whether your product depends on Courier. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 4h 28m it lasted.

    Anything that failed between 2023-09-28 16:25 UTC and 2023-09-28 20:53 UTC may need a replay.
  • Subscribe to Courier's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=courier works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Courier 4

  1. investigating

    We are currently investigating an issue where messages are not being sent to downstream providers.

    provider

  2. identified

    The issue has been identified and a patch has been deployed.

    provider

  3. monitoring

    A fix has been implemented and the team is monitoring pipeline health. All unprocessed messages should be sent as platform health recovers.

    provider

  4. resolved

    The incident has been verified as resolved

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-1b03e2c3ac

Is Courier still down?

No, this incident was resolved 2023-09-28 20:53 UTC. For Courier's live state, see https://down.guide/courier.

How long did it last?

4h 28m, from 2023-09-28 16:25 UTC to 2023-09-28 20:53 UTC, by the times Courier posted.

What caused it?

Courier hasn't published a root cause. If it does, it shows here.

Where does this come from?

Courier's official status page, https://status.courier.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.