# Automation Logs Delayed

- Provider: [Courier](https://down.guide/courier)
- Level: confirmed
- Impact: Degraded
- lasted 3d 3h
- started 2024-07-09 19:18 UTC
- Web Application, Automations
- id: DWN-275ce694b0
- Official page: https://stspg.io/s7f6jtkkb8v9

## Updates from Courier
### 2024-07-09 19:18 UTC: investigating
Courier Automation logs are currently experiencing a delay in showing up. The team is aware of this issue and is mitigating the root cause by relieving the bottleneck of incoming Automation requests.

### 2024-07-12 22:25 UTC: resolved
This was a symptom of a previous automation issue, where a snowball effect caused a massive backlog of events. It took a long time for the Kinesis stream to catch up. We resolved the issue by temporarily increasing the stream shard count. The issue is now fully resolved.

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