# Send Pipeline and Event Status Slowdowns

- Provider: [Courier](https://down.guide/courier)
- Level: confirmed
- Impact: Degraded
- lasted 23m
- started 2024-09-06 16:35 UTC
- API, Observability
- id: DWN-340d33f3b9
- Official page: https://stspg.io/r9tjq09jq8wb

## Updates from Courier
### 2024-09-06 16:35 UTC: identified
The Courier team has identified an issue with the send pipeline and event status updates causing queued messages and delayed webhook events. The Courier team will monitor the bottleneck and adjust message batching necessary to flow messages normally.

### 2024-09-06 16:39 UTC: identified
The team has increased our processing to help with the bottleneck.

### 2024-09-06 16:44 UTC: monitoring
The team has increased the send pipeline worker and messages are clearing the bottleneck.

### 2024-09-06 16:52 UTC: monitoring
Corrective actions have cleared the bottleneck and messages and events should be flowing normally.

### 2024-09-06 16:59 UTC: resolved
Bottleneck has cleared for messages and event statuses.

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