# Delay in Message Processing

- Provider: [Courier](https://down.guide/courier)
- Level: confirmed
- Impact: Partial outage
- lasted 3h 3m
- started 2024-08-19 18:32 UTC
- Web Application, API, Observability
- id: DWN-41c5c5325b
- Official page: https://stspg.io/yw59t4tzm7l2

## Updates from Courier
### 2024-08-19 18:32 UTC: identified
The Courier team identified an issue in our health monitoring involving our message event processing. The issue has been identified and a revert is in place.

### 2024-08-19 18:48 UTC: monitoring
Our team has released a revert to address the regression and it's in the process of merging.

### 2024-08-19 18:50 UTC: monitoring
The release is live, and the team is monitoring it.

### 2024-08-19 18:56 UTC: monitoring
Release is published and building to production. ETA ~45 minutes.

### 2024-08-19 20:02 UTC: monitoring
Fix has been deployed, and enqueued messages have started to go through slowly. Once the bottleneck clears, messages should start to flow normally.

### 2024-08-19 21:35 UTC: resolved
The general pipeline has recovered.

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