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Courier

All services impacted

Major outage Lasted 52m · started · Courier's page

Level
confirmed
Worst impact
Major outage
Components
Web Application, API, Automations, Observability, Courier Inbox
Down Index
59of 100

What to do

  • Check whether you use Courier Web Application, API, Automations, Observability and 1 more. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 52m it lasted.

    Anything that failed between 2025-10-20 09:19 UTC and 2025-10-20 10:11 UTC may need a replay.
  • Subscribe to Courier's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=courier works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Courier 4

  1. identified

    An issue with our service provider, AWS, has impacted all Courier services. The engineering team is working on resolution.

    provider

  2. identified

    We are continuing to work on a fix for this issue.

    provider

  3. monitoring

    Service has been restored. Engineering is working through system review and will continue to monitor.

    provider

  4. resolved

    The incident has been resolved

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-4b77c285ec

Is Courier still down?

No, this incident was resolved 2025-10-20 10:11 UTC. For Courier's live state, see https://down.guide/courier.

How long did it last?

52m, from 2025-10-20 09:19 UTC to 2025-10-20 10:11 UTC, by the times Courier posted.

What was affected?

Courier named Web Application, API, Automations, Observability and 1 more.

What caused it?

Courier hasn't published a root cause. If it does, it shows here.

Where does this come from?

Courier's official status page, https://status.courier.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.