# All services impacted

- Provider: [Courier](https://down.guide/courier)
- Level: confirmed
- Impact: Major outage
- lasted 52m
- started 2025-10-20 09:19 UTC
- Web Application, API, Automations +2
- id: DWN-4b77c285ec
- Official page: https://stspg.io/dbl8v74y9xns

## Updates from Courier
### 2025-10-20 09:19 UTC: identified
An issue with our service provider, AWS, has impacted all Courier services. The engineering team is working on resolution.

### 2025-10-20 09:55 UTC: identified
We are continuing to work on a fix for this issue.

### 2025-10-20 10:02 UTC: monitoring
Service has been restored. Engineering is working through system review and will continue to monitor.

### 2025-10-20 10:11 UTC: resolved
The incident has been resolved

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