# Segment Track events not firing automation workflows

- Provider: [Courier](https://down.guide/courier)
- Level: confirmed
- Impact: Degraded
- lasted 1d 4h
- started 2024-04-03 19:56 UTC
- API
- id: DWN-4f0cd9226f
- Official page: https://stspg.io/2z543h8qst4c

## Updates from Courier
### 2024-04-03 19:56 UTC: identified
The issue has been identified and a fix is being implemented.

### 2024-04-03 21:14 UTC: monitoring
Issue has been fixed and automations are now being invoked. Automation logs might not reflect correct state - we're working on fixing it.

### 2024-04-05 00:05 UTC: resolved
This incident has been resolved.

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