# Delayed Automation Execution

- Provider: [Courier](https://down.guide/courier)
- Level: confirmed
- Impact: Partial outage
- lasted 1h 19m
- started 2023-02-23 00:59 UTC
- API
- id: DWN-679117c3a4
- Official page: https://stspg.io/9z37x6h103k8

## Updates from Courier
### 2023-02-23 00:59 UTC: investigating
We're are currently investigating reports of a delay in resuming execution of Courier Automations while they are in a "waiting" state.

### 2023-02-23 01:19 UTC: identified
The issue has been identified and a fix is being applied to production systems. Once the fix has been applied, backlogged Automations will begin to clear out. We will post an update in the next 40 minutes.

### 2023-02-23 02:10 UTC: monitoring
This issue had a broader impact that originally indicated: Instead of only automations in a "WAITING" state, all automations processing was adversely impacted.
The applied fix appears to have stabilized automations execution. Backlogged automations are now being processed. The team will continue to monitor.

### 2023-02-23 02:18 UTC: resolved
The incident has been resolved. All backlogged Automations have been processed.

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