# Delay in Message Sends and Processing

- Provider: [Courier](https://down.guide/courier)
- Level: confirmed
- Impact: Degraded
- lasted 53m
- started 2025-02-11 22:15 UTC
- API
- id: DWN-a2706043b2
- Official page: https://stspg.io/bn5jl7n3k7cq

## Updates from Courier
### 2025-02-11 22:15 UTC: identified
The Courier team has identified a slowdown in our pipeline. The queue has backed up but no messages have been dropped at the moment. We will continue to update as we monitor our pipeline.

### 2025-02-11 22:34 UTC: monitoring
The team has identified the cause of message sends and slowdowns to be related to an AWS service. Messages that were stuck in a queued state are slowly passing through. The team will continue to monitor and update.

### 2025-02-11 23:08 UTC: resolved
The send stream has caught up, all messages have been sent and the issue appears to be fully resolved.

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