# Automation Service Degrated

- Provider: [Courier](https://down.guide/courier)
- Level: confirmed
- Impact: Degraded
- lasted 1h 4m
- started 2024-07-29 22:03 UTC
- Automations
- id: DWN-b4e81a3d5a
- Official page: https://stspg.io/42xyjd0nh3sz

## Updates from Courier
### 2024-07-29 22:03 UTC: investigating
The Courier team has identified an issue impacting Automation services, which has resulted in degraded performance. An underlying issue was identified at around 10:30 PST and a fix was released at 11:00 PST. We are monitoring the automation worker for any leads.

### 2024-07-29 22:43 UTC: monitoring
The team has identified the issue and is closely monitoring. Failed steps will continue to be retried with exponential backoff. Automations should recover, and all affected automations should execute after a delay of up to 15 minutes once the problem is resolved

### 2024-07-29 23:07 UTC: resolved
Automations have stabilized.

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