- Level
- confirmed
- Worst impact
- Degraded
- Components
- Automations
- Down Index
- 24of 100
What to do
Check whether you use Courier Automations. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 3h 2m it lasted.
Anything that failed between 2025-01-11 01:23 UTC and 2025-01-11 04:25 UTC may need a replay.Subscribe to Courier's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=courier works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Courier 3
- identified
We are currently experiencing an issue affecting automation workflows that include delay steps. Some customers may encounter failures when attempting to execute automations with scheduled delays. Our engineering team has identified the root cause and is implementing a fix. We expect the service to be fully restored in a short while.
provider
- monitoring
We have deployed a fix for the earlier issue affecting automation workflows with delay steps. New automation workflows are now executing successfully. However, automations that failed during the incident period (approximately 3:20 PM PT - 6:05 PM PT) have not yet been automatically retried. Our engineering team is monitoring the recovery and evaluating a plan to process these backlogged automations.
provider
- resolved
The service issue affecting automation workflows with delay steps has been partially resolved. New automation workflows started after 6:05 PM PT are executing successfully. However, we have determined that automations that failed during the incident period (approximately 3:20 PM PT - 6:05 PM PT) cannot be automatically retried at this time due to technical limitations. If your business was impacted by failed automation runs during this incident, please contact our support team and we will work directly with you to address your concerns. We sincerely apologize for this disruption to your workflows.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-c088fa6220
Is Courier still down?
No, this incident was resolved 2025-01-11 04:25 UTC. For Courier's live state, see https://down.guide/courier.
How long did it last?
3h 2m, from 2025-01-11 01:23 UTC to 2025-01-11 04:25 UTC, by the times Courier posted.
What was affected?
Courier named Automations.
What caused it?
Courier hasn't published a root cause. If it does, it shows here.
Where does this come from?
Courier's official status page, https://status.courier.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.