# Message send delays

- Provider: [Courier](https://down.guide/courier)
- Level: confirmed
- Impact: Partial outage
- lasted 11h 1m
- started 2023-11-02 15:58 UTC
- id: DWN-c18d8886ae
- Official page: https://stspg.io/hxfq2hfny8lq

## Updates from Courier
### 2023-11-02 15:58 UTC: investigating
We are currently investigating an issue that is affecting send times for some messages.

### 2023-11-02 15:58 UTC: investigating
We are continuing to investigate this issue.

### 2023-11-03 01:53 UTC: monitoring
A fix has been deployed to Courier's production systems. The engineering team will continue to monitor as operations return to normal state.

### 2023-11-03 02:59 UTC: resolved
System is back to a healthy state.

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